Know Your Data Rights: How Camping du Châtelet Safeguards Guest Information

When you plan a stay, peace of mind should include your privacy. This guide explains Camping du Châtelet data rights in clear terms—what we collect, how we use it, how long we keep it, the cookies involved, and the simple ways you can exercise control. By the end, you’ll know exactly how your guest information is protected and how to make informed choices.

What you’ll learn

• The types of personal data we collect—and why
• How we anonymize and use web analytics data
• Which cookies are used and how to manage consent
• The maximum 3-year retention periods we apply
• Your rights to access, change, delete, or withdraw consent
• How to contact us for any privacy request

What personal data we collect (and why)

We collect two categories of data on camping-chatelet.com:

1) Data you provide directly

When you contact us or register for services, we ask only for what we need to respond and manage your request. Required fields include:

• First name
• Last name
• Postcode
• City
• Country
• You are (profile)
• You are interested in
• Email

How we use it:

• To respond to your message or request
• To execute the services you order (e.g., managing your booking)

This data is used by SARL LE CHATELET LOISIRS (the data controller) and is never transferred to a third party or used for purposes other than those described here.

2) Data collected automatically (with your consent)

With your consent, we collect web analytics information about your visit, such as:

• Browsing paths and duration
• IP address (anonymized)
• Browser type and version

Purpose:

• To measure site audience and page views
• To detect and fix potential errors
• To continuously improve the user experience

We use cookies to enable these analytics and remember your choices.

How consent works (clear, free, and unambiguous)

We only collect personal data after you give explicit consent via clear buttons and checkboxes. You remain in control and can withdraw your consent at any time.

Tip: Consent is specific to each purpose. Accepting cookies for analytics does not, for example, sign you up for other uses.

Cookies we use (and what they do)

Cookies are small text files stored in your browser to remember choices and support site functionality. On our website, the cookies used and their purposes include:

• Google Analytics: Web analytics
• Camping 2 BE: See provider privacy policy
• Secure Holiday: See provider privacy policy
• camping-chatelet.com cookie: Remembers that you accepted cookies so we don’t ask again next visit

Managing cookies:

• You can visit our site with cookies disabled in your browser settings.
• You can also withdraw consent later (see “Your rights” below) to stop analytics from running going forward.

Note: Our analytics are configured with anonymous IP addresses, supporting privacy-friendly measurement.

How long we keep your data

We apply clear, limited retention periods and delete data when it’s no longer needed:

• Web analytics data: kept for a maximum of 3 years
• Data sent by email or contact form: kept for a maximum of 3 years
• Data provided for service execution: kept for a maximum of 3 years after the end of our contract

We retain personal information only for as long as is necessary for the purposes for which it was collected.

Your data rights at a glance

You have the right to:

• Access your personal data
• Request changes (correction or update)
• Delete your personal data
• Withdraw consent to processing at any time

These rights apply whether you shared details via a form, email, or during a service relationship.

How to exercise your rights:

• By post: SARL LE CHATELET LOISIRS — Personal Data Department, 658, CHEMIN DES HUTINS-VIEUX, 74140 SCIEZ – FRANCE
• Via the contact form: Access & Contact
• By email (for personal data requests): info@camping-chatelet.com

We will review and respond in line with applicable data protection laws.

Security and responsible use

• You can browse camping-chatelet.com without revealing your identity.
• We commit to taking necessary measures to protect the information you share on our site.
• Users agree to use the site responsibly, avoid any action that could impair functionality, and respect applicable laws and the rights of others.

Quick answers (for featured snippets)

What personal data does Camping du Châtelet collect?

• Directly provided details (first name, last name, postcode, city, country, profile, interest, email) and, with consent, anonymous web analytics data (including anonymized IP, browser details, and visit duration).

How long does Camping du Châtelet keep guest data?

• Up to 3 years for analytics and for data sent via contact/email, and up to 3 years after contract end for data used to execute services.

Are analytics truly anonymous?

• We record anonymous IP addresses in Google Analytics to measure audience, page views, and errors while supporting privacy.

Does Camping du Châtelet share data with third parties?

• No. Data is used by SARL LE CHATELET LOISIRS and is never transferred to a third party or used for other purposes.

How can I withdraw cookie consent?

• Adjust your browser settings to disable cookies and use our channels (post or contact form) to withdraw consent to processing.

Practical takeaways and tips

• Check your choices: When you visit the site, set cookie preferences based on your comfort level with analytics.
• Know the fields: If you fill a form, expect to provide first name, last name, postcode, city, country, who you are, what you’re interested in, and your email—so we can respond effectively.
• Use your rights any time: If your plans change or you want your details removed, you can request deletion or withdraw consent.
• Keep records: If you make a request, note the date and channel (post, email, or contact form) for your reference.
• Prefer minimal data: Share only what’s required; we don’t ask for more than we need to process your request or service.

Why these practices matter (plain-language context)

• Transparency builds trust: Clear purposes and retention periods help you understand exactly how your information is used.
• Data minimization protects you: By collecting only essential fields, we reduce risk and keep processes efficient.
• Consent-first cookies: Web analytics can improve navigation and fix issues. Making them consent-based ensures you stay in control.
• Time-limited retention: A strict maximum of 3 years keeps historical data manageable and reduces exposure.

Useful links and contacts

• Privacy Policy (EN): https://www.camping-chatelet.com/en/politiques-de-confidentialite/
• Practical Info (documents and FAQ): https://www.camping-chatelet.com/en/infos-pratiques/
• Access & Contact (contact form): https://www.camping-chatelet.com/en/contact-camping/
• Postal address for data requests: SARL LE CHATELET LOISIRS — Personal Data Department, 658, CHEMIN DES HUTINS-VIEUX, 74140 SCIEZ – FRANCE
• Email for personal data requests: info@camping-chatelet.com

Conclusion

Your privacy is part of a great holiday experience. With clear consent, minimal data collection, anonymous analytics, and strict 3-year retention limits, Camping du Châtelet data rights are straightforward and guest-first. If you have any question—or want to make a request—our team is ready to help.

Ready to take the next step?

• Read the full Privacy Policy
• Explore documents and FAQs in Practical Info
• Contact us via the Access & Contact page