Camping du Châtelet Privacy: How We Use Your Data for a Smooth Stay
Planning a lakeside getaway shouldn’t mean worrying about your personal information. This guide explains Camping du Châtelet privacy in plain English—what we collect, why we collect it, how long we keep it, and the rights you have. You’ll also learn how to manage cookies and who to contact if you have questions, so you can focus on your stay near Lake Léman with confidence.
Who is responsible for your data?
Data Controller: SARL LE CHATELET LOISIRS
Registered office: 658, CHEMIN DES HUTINS-VIEUX – 74140 SCIEZ – FRANCE
We handle your information responsibly, confidentially, and for specific purposes tied to your request or stay.
What data we collect—and when
Data you provide directly
When you reach out to us or register for services, we collect the details you submit so we can respond and fulfill what you requested. Required fields may include:
- First name
- Last name
- Postcode
- City
- Country
- You are
- You are interested in
You might provide these via our contact form, registration forms, or direct email.
Data we collect automatically (after consent)
With your consent, we use cookies for web analytics to understand how our website is used and improve your experience. This browsing data can include:
- Anonymized IP address
- Browser type and version
- Duration of your visit
- On-site navigation and page views
We use Google Analytics for audience measurement, page performance, and error tracking. IP addresses are recorded anonymously for analytics.
Can you visit without sharing your identity?
Yes. You can browse camping-chatelet.com without revealing your identity or any personal details.
How we use your data
- Responding to you: Information sent via email or the contact form is used to get back to you and address your request.
- Fulfilling services you ordered: Data in the registration form is used to execute your booking or related services.
- Improving the website: Anonymous web analytics help us measure audience, pages viewed, and potential errors to enhance usability.
This data is used by SARL LE CHATELET LOISIRS (the data controller) and will not be transferred to a third party or used for purposes other than those listed above.
Legal basis: your clear consent
We only collect personal data after your explicit consent. Consent is collected via clear buttons and checkboxes, and it is freely given and unambiguous. You can withdraw your consent at any time (see Your rights below).
How long we keep your data (retention)
| Data type | Source | Purpose | Legal basis | Retention period | Third-party transfer |
|---|---|---|---|---|---|
| Web analytics (anonymized browsing data) | Cookies/Google Analytics | Measure audience, page views, errors, UX improvements | Consent | Up to 3 years | No transfer stated; analytics IPs are anonymized |
| Contact requests | Contact form or direct email | Respond to your request | Consent | Up to 3 years | Not transferred |
| Service/booking execution data | Registration form | Execute services you ordered | Consent | Up to 3 years after the end of the contract | Not transferred |
Cookies we use and what they do
- Google Analytics cookies: Web analytics (audience measurement, page performance, and error tracking with anonymized IPs).
- Camping 2 BE: See the provider’s privacy policy for details.
- Secure Holiday: See the provider’s privacy policy for details.
- camping-chatelet.com cookie: Remembers that you accepted cookies so we don’t ask you again next time.
Tip: You can manage or disable cookies in your browser settings. If you prefer not to accept cookies, you can still visit the site; note that, on our website, accepting cookies enables you to quickly search for and book your stay online.
For the full policy, see our Privacy Policy page.
- Privacy Policy: https://www.camping-chatelet.com/en/politiques-de-confidentialite/
- Legal Notice: https://www.camping-chatelet.com/en/mentions-legales/
Your rights over your personal data
You have the right to:
- Access your personal data
- Request corrections or changes
- Delete your personal data
- Withdraw your consent to processing at any time
How to exercise your rights
- By email: info@camping-chatelet.com
- Via the contact form: https://www.camping-chatelet.com/acces-contact/
- By postal mail: SARL LE CHATELET LOISIRS – Personal Data Department, 658, CHEMIN DES HUTINS-VIEUX, 74140 SCIEZ – FRANCE
We will handle your request in line with applicable regulations and the purposes for which your data was collected.
Quick answers (featured snippet-ready)
What personal information does Camping du Châtelet collect?
We collect the details you submit (e.g., first name, last name, postcode, city, country, "you are," "you are interested in," and email) and anonymized browsing data for web analytics after you consent.
What is the legal basis for processing my data?
Consent. We only collect and process personal data after you provide clear, unambiguous consent via buttons and checkboxes.
How long is my data kept?
- Web analytics: up to 3 years
- Contact form/email data: up to 3 years
- Service execution data: up to 3 years after the end of the contract
Does Camping du Châtelet share or sell my data?
No. Data used by SARL LE CHATELET LOISIRS is not transferred to a third party and is not used for any purposes other than those described.
Do I need to accept cookies to book online?
To search and book directly on our website, you’ll be prompted to accept cookies. You can still browse without accepting, but booking features rely on cookie consent.
How can I contact you about my privacy rights?
Email info@camping-chatelet.com, use the contact form at https://www.camping-chatelet.com/acces-contact/, or write to the Personal Data Department at 658, CHEMIN DES HUTINS-VIEUX, 74140 SCIEZ – FRANCE.
Practical takeaways and tips
- Decide your consent upfront: When the cookie banner appears, choose the options you’re comfortable with. You can revisit your browser settings anytime.
- Use official channels: For privacy requests, use our email, contact form, or postal address (see above) to ensure a secure, trackable process.
- Include required fields: If you contact us, have your first and last name, postcode, city, country, your profile ("you are"), your interest ("you are interested in"), and your email ready so we can respond efficiently.
- Keep confirmations: Save confirmation emails related to your booking or inquiries for your records.
- Know where to find documents: Visit Practical Info to download helpful documents (campsite map, presentation & prices, cancellation insurance terms, and environmental charter) before you arrive.
Useful links:
- Practical Info: https://www.camping-chatelet.com/en/infos-pratiques/
- Guest Reviews: https://www.camping-chatelet.com/en/avis-clients/
Why this matters for your stay
Clear privacy practices help you plan with peace of mind. Anonymous analytics ensure the website works smoothly, while precise retention limits and consent-based processing protect your information. Your rights—access, correction, deletion, and consent withdrawal—put you in control.
Conclusion
At Camping du Châtelet, your privacy is built on consent, clarity, and practical safeguards. We collect only what’s necessary, use it for defined purposes, and keep it only as long as needed. You can access, correct, delete, or withdraw consent at any time.
Ready to plan your stay—or have a question about your data? Contact us at info@camping-chatelet.com or via https://www.camping-chatelet.com/acces-contact/. To prepare your trip, explore Practical Info at https://www.camping-chatelet.com/en/infos-pratiques/ and book with confidence.